I ship Swiss A Post everywhere normally within four working days of receipt of payment and will email you to confirm when the item is on its way with an estimated shipping time.
In Europe delivery normally takes about 5 working days, outside Europe can take up to 10 days so a little patience is needed.
My items are not shipped registered OR with tracking codes, however this can be arranged for an additional USD 7 per order (expensive I know but it goes straight to the Swiss post office). Please convo me before purchase if you'd like to arrange this and I can adjust the relevant listing for you to include this extra charge.
Please note that I ALWAYS ship to the address in your etsy invoice unless otherwise arranged.
Fabius Maximus is not responsible for any customs or other locally incurred charges. Some US customers have contacted me with concerns about whether these will be incurred when ordering from a non-US shop. There is no hard rule here but I am not aware of any of my items that have shipped to the US having received these charges to date and this covers the whole range of items in my shop from smaller cards and cozies to large bags.
Items are shipped after receipt of payment.
Any discount offers are valid for all products in the shop (ex shipping but including custom orders).
Custom orders should be paid for when the order details (production time and price) are confirmed.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I am a small shop but I want my customers to be delighted with their purchases. If there's a problem, please contact me directly and promptly to discuss.
In the event of non-receipt of a delivery, our general policy is to offer a replacement (if available) or a full refund three months after the date of dispatch.
+ Wholesale + Some of my items may be available as wholesale orders if they are in small volumes (maximum 6-8 items). I also accept customisation for wholesale orders - please convo me to discuss.
+ Gift shipping + For a hassle-free solution, I will happily ship your gift direct to the person of your choice, free of charge at your request. It will be beautifully wrapped in cream and brown Italian paper and purple or gold raffia. I can also include a small gift card - just let me know your message on check out and confirm the recipient's name and address if this differs from your PayPal address. Please note my standard shipping times and liability for customs charges info above when requesting gift deliveries.
Gifts sent this way will include one of my business cards stating 'A special gift sent on behalf of [YOUR NAME]'. This is not designed to be a marketing ploy - it simply avoids any confusion for the recipient who is probably not used to receiving packages from Switzerland. Just let me know if you'd prefer to have this card left out.