-Measurement is 16x17 -Cut out of pine wood -Stained with walnut stain -Sanded and distressed -Hand painted antique white or light blue -2 clothes pins added to hang 5x7 picture -2 Sawtooth hangers added to back
***Please leave a note whether you want antique white or light blue frame
We ship via USPS unless otherwise requested. Orders will take 2-9 days to arrive once shipped
We ship to the address listed on your Etsy receipt unless otherwise requested.
Questions about your order? Please contact us via Etsy convo. so we can help.
PayPal, direct checkout (credit/debit), and Etsy gift cards.
Returns & exchanges
Refunds/Damaged items: Although this doesn't happen very often, if for some reason your item is damaged in the mail, please send a picture of your damaged item upon arrival. We will quickly respond and work with you to make the situation better. We want you to be happy with your purchase.
Returns accepted for full refund if contacted within 7 days of date received. Original piece MUST be mailed back to Diligent Hands Signs. If requesting an exchange, replacement will be sent out as soon as the original item is received. We apologize, but shipping *cannot* be refunded. . If orders are unclaimed and forwarded back to us, we will contact you and we can figure out what action to take. If you wish to have the order reshipped, you will be responsible for the additional shipping cost. If there is valid reasoning that the order was unclaimed at your address and you request a refund, you will receive the refund amount for the sign only. Shipping cannot be refunded. *In this event, custom orders cannot be refunded.* Although extremely rare, if your package is lost in the mail and unable to be tracked, we are glad to send a replacement!
Cancelled orders: If for some reason you decide to cancel your order, this will result in a 15% surcharge. We are unable to issue a full refund for cancelled orders. Please be sure to read & understand all of our policies and processing times before placing an order. Ask questions! We love you & we're here to help! :)