Items will be shipped by UPS or Federal Express within a few days of receipt of payment unless otherwise specified in the listing. Most items have a fixed shipping rate but some items may require you to ask for a quote. I will notify you when an item has shipped and give you a tracking number or an estimated time of arrival. Expedited shipping is available upon request and at as additional fee. Buyers in the Mobile or Dauphin Island, Alabama area may arrange for pick-up or delivery. I do not ship international at this time.
I am Paypal Verified and all payments must be made through Paypal You may send payment directly through your Paypal account or use your credit card to pay through Paypal. If I haven't received payment or heard from you by email within one week the order will be cancelled.
Returns & exchanges
My items are well made and sturdy materials. Still my items are made of shells, glass and mirrors and are subject to breakage. I package my items very carefully with that in mind. Please unpack your items very carefully to prevent disturbing shells or other decorations. If your item arrives damaged please contact me immediately (within one week of receipt) to arrange for an exchange or refund. I will pay the shipping to return a damaged item. You may cancel a purchase by email at any time before shipment.
I love to work with customers on custom designs. I can make most of my items to your specifications. I can also make beautiful shadow boxes using your own photos or other mementos. Let me know what you are interested in and I can send you photos of similar items I have custom made.