Our orders are generally shipped the same day if the order is received before 2:00 pm Eastern Time, otherwise they are shipped on the next business day.
Our patches are sent in a greeting card sized envelope via USPS first class mail, so tracking may not be available for them. They can take anywhere from 2-5 days to arrive within the US, and longer internationally.
Our other items are usually shipped via USPS first class or Priority mail with tracking.
Expedited shipping is available for any of our items for an additional fee.
International buyers are responsible for any customs charges.
Full payment must be received before items are shipped.
Returns & exchanges
We pride ourselves in providing great products and service. If you are not completely satisfied with your purchase, you may return it within 14 days of purchase.
All returned items must be in original condition.
Contact us by email to request a refund or item exchange and we will provide you with instructions for returning your purchase.
You (the buyer) are responsible to pay all return shipping costs.
If a refund is requested, it will be issued upon receipt of the item, as a credit to your Paypal account or credit card (depending on how the item was purchased).
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with product size, color, availability, etc. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.