All items shipped have insurance and tracking. Tiki Torch stands and bottles will be shipped US Parcel Post, taking anywhere from 2-9 business days. Other items will use the cheapest method possible and shipped USPS.
I use all recycled materials - materials, boxes, paper, etc. I strive to keep the shipping costs to absolute minimum and use flat rate boxes as often as possible. Unfortunately, its not always possible to use a flat rate box.
Paypal is strongly preferred but will accept other forms of payment as listed. Payment is required within 24 hrs of purchase. If payment is not received in 24 hrs, I will cancel the order and re-list the item.
Returns & exchanges
All sales are final, no refunds!! Please choose your bottles selectively.
Should you find a discrepancy upon the receipt of your product, please contact me within 7 days of the receipt of the product, so as to resolve the issue. Buyer is to pay for all shipping costs when returning product plus a 20% re-stocking fee. The item must be returned in its original condition as it was sent to you.
If requesting a refund, refunds are only given back in the form of payment received. If you paid through Paypal, you will receive a payment through Paypal.