SALE! 17" x 21.5" whitewash and gold vintage frame for custom chalk or acrylic. Wine List. Drinks. Wedding Menu. Instagram. Dessert/Dinner
PLEASE DO NOT PURCHASE UNTIL WE HAVE CALCULATED YOUR SHIPPING COST. Convo your zip code to reserve this item. *The shipping charge shown is a deposit only. If you accidentally purchase before we have calculated your actual shipping cost this will be applied and we will request the remainder to be paid directly through paypal.
This listing includes this beautiful 17" x 21.5" whitewash and gold band vintage frame with a design area of 13.5" x 18". This would make a great wedding welcome for a tabletop or instagram sign, dinner, dessert or drink menu.
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Each custom order starts with a conversation about your style and content. We will create a design proof after purchase based on your detailed design requests and any inspiration pics or ideas you send. We will not paint your sign until you have given final approval. Please see our shop policies on the homepage for detailed information on the preview process.
Our signage is of the highest quality and has been featured in over 24 top wedding blogs and magazines. Named 2016 Best of the Bay Area Calligraphy Artist by Diablo Magazine! To view our complete portfolio for inspiration and ideas, please visit pinterest.com/paletteandink.
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Shipping & policies
Your item will ship via FedEx or USPS and will be fully insured against damage.
If you request your package be sent to a different address than the one on your order, we cannot be responsible if it goes to the original address. We have no way of changing the address once the order is placed and with the amount of orders we process, there's no way for us to document order changes efficiently in the etsy system.
Please keep in mind many of our products are very large and therefore calculated by dimensional weight. The shipping price calculated for your order is the actual cost of packaging and shipping- no hidden charges apply.
Shipping fees are for Continental US only. If you live in Alaska or Hawaii please contact us for a quote. Please do not order until you have informed us you are outside the continental US so we can accurately calculate your shipping cost.
Credit cards and paypal are accepted and your design preview will not be created until full payment is received. If paying via echeck, keep in mind it will take 3-5 days to clear.
Returns & exchanges
In the rare event your item arrives damaged, we will recreate your sign if possible or refund your purchase once the claim has been filed and paid. Refunds will not be given until the damage investigation is complete. You must cooperate with the damage investigation process, including saving packaging materials, damaged goods, and taking any requested pictures of the damaged product for insurance purposes. Never throw damaged products or packaging materials away. If you choose not to cooperate with this process, we cannot offer a refund.
Refunds on items sold without custom lettering will be given in full if you are not satisfied with your purchase. Refund must be requested within 7 days of receiving your item and shipped back in the same condition as purchased within 2 weeks for wedding/event orders and 1 week for non-event related orders.
Cancellations: If we have already created a design proof and you request a cancellation of all or part of your order, we will need to charge a $20 design fee for each product cancelled. If you cancel any items purchased before painting or being shipped, we can issue a refund but will need to charge a re-stocking fee of $20.
RUSH ORDERS, SEATING CHARTS, MIRRORS: For time sensitive orders there may or may not be enough time to recreate and ship your mirror should it arrive damaged. We recommend ordering your mirror no later than one month prior so it arrives no later than two weeks in advance. If you don't approve your preview or give us the information we need to create your sign in time, we cannot be held responsible for the item arriving too late to replace. Should you approve your design with less than 2 weeks before your event date, a replacement will be out of the question if breakage occurs.
Should a mirror need to be replaced, we will offer to replace it with a comparable item. We do not stock large quantities of identical mirrors, so the chances of us replacing your mirror with the exact same piece are very slim.
We aim for beauty rather than perfection. Although we are highly detailed and use a critical eye, small imperfections are expected and embraced in the art of hand painting and lettering, as well as with vintage or antique pieces. Our pieces are not computer generated, which is what makes them so unique! If you are looking for perfection, we recommend purchasing a computer generated print or a sticker.
THE DESIGN PROCESS- Each custom order starts with a conversation about your style and content. We will create a design preview based on your design requests and any inspiration pics you send. The first two design changes are included in the purchase price. If you require additional changes, there will be a reformatting fee of $10 per additional change. We will not paint your sign until you have given final approval.
EXCESSIVE OR REDUCED TEXT- If you have an unusual amount of text, additional fees may apply. If you have just a title or small amount of text, discounts may apply. Convo for quote.
CHALKBOARD CALENDARS/CHORE CHARTS- To prevent staining we recommend using regular chalk or chalk cartridge pencils, found here. http://www.amazon.com/Dritz-Quilting-Chalk-Cartridge-Set/dp/B001UAJ7C6
Please do not clean your calendar or chore chart by rubbing harshly. To prevent fading, cleaning inside the lines with water or a dab of soap will keep your board looking new for many years. We cannot be responsible for staining issues if you use chalk "pens" or "bistro pens". They may or may not stain your board, depending on the brand you use.
COMMISSIONING OF LARGE PROJECTS
We love to do on-site painting at your location and travel expenses will apply. Convo to request commissioning of a large project.