All items are made to order. I am usually on a 2 to 3 week turnaround. If you need your order shipped sooner than that you may add the RUSH fee to your order. This insures that your order will be shipped in 2 days. https://www.etsy.com/listing/200921511/rush-my-order-fee-1500
Payments accepted are credit card, debit card, PayPal, and ETSY gift cards. If a cancellation is made before the order is filled a refund will be made to the card or PayPal account that was used to pay.
Returns & exchanges
You may return an item if it has not been personalized. You may return an item if I did not make it according to your instructions.