I ship my wreaths via insured USPS Priority Mail and will email you a confirmation and tracking number upon shipment. My ribbon is shipped via USPS First Class mail. I ship wreaths in a brand new box which can be reused for storing the wreath; although some of the larger wreath boxes must be custom sized using the largest size box I have and involves cutting the box down to the appropriate size for the wreath. Otherwise I reuse packing and shipping materials where possible.
Items ship 1-3 business days after receiving your payment. Please allow 5-7 days for custom designs to ship depending on availability of supplies.
If you are in the Salt Lake City area and would like to arrange for pickup, please convo (message via Etsy) me and I will get you the free shipping code so that you will not be charged for shipping.
If you are an international customer, please message me about international shipping rates. I am happy to work with you!
I accept PayPal, credit cards and Etsy gift cards.
Returns & exchanges
If you have a concern, please message me within 2 days after you receive your item and I will do what I can to make sure you are a satisfied and happy customer. Buyer will be responsible for any return shipping costs. I cannot offer refunds on custom items. We will communicate and I will send you a picture so that you will know exactly what your wreath will look like.
Please avoid hanging your wreath with exposure to the elements such as moisture, wind, or direct sunlight. Hang outdoors only with protection from an overhang, covered porch, or storm door and avoid prolonged direct sunlight on the exterior or interior in order to preserve the quality of your purchase.