Your finished item will ship within 24 hours unless otherwise stated. All items are shipped USPS Priority Mail 2-5 day delivery, unless otherwise noted. If you would like a less expensive method of shipping, say parcel post, please just let me know and I will calculate the shipping by the weight and your zip code. I am not responsible for lost packages, so if you need insurance let me know. Insurance is extra. If you email me with your item , and your zip code I will try to get you a better shipping rate. If you order more than one item I will always combine shipping when appropriate.
All payments must be made at time of purchase. I accept paypal and credit cards. Payment is due at time of purchase. This also applies to items that have been requested to be reserved.
Returns & exchanges
No refund on PDF pattern purchases. No refund on custom made items. Please be sure and send me a message if your package has not arrived in a timely fashion or if it was damaged in transit. Although I do not accept returns, I do work on each problem on a case by case basis. I want to make sure you are 100% delighted with your purchase!!. Customer pays return postage. Please email me so we can come to a satisfactory agreement. I appreciate your business and want your 100% satisfaction.
All my items are made in a smoke free and pet free environment!