1. Once your order has been received and processed it will be shipped within 2-3 business days unless it is a custom order than it may be a few more days depending on the request. 2. Orders will be shipped in the most economical manner possible. USPS, UPS of FedEX. Most orders will be shipped by USPS unless otherwise requested buy the buyer. Hippie Chix Fiber Art is not responsible for orders once they have shipped. 3. Please ensure that all contact information including telephone number with area code is correct at the time you place your order, failure to do so may create a delay in order shipment. 4. Orders being shipped outside the contiguous 48 states, including Alaska and Hawaii, will be subject to additional fees. Once an order has been received that will be shipped outside the contiguous United States, we will contact you via e-mail or telephone regarding applicable shipping rates. (ALL international shipping/handling charges are based on package size, weight and eventual destination. 5. Please notify us in advance if you have a preffered carrier which you would prefer we use to ship your product. 6. Free Shipping offers are only offered and valid for orders placed within the continental United States. Free Shipping will be offered only by USPS and UPS standard ground unless otherwise stated. 7. Orders being shipped to addreses outside the continental United States, inculding HI, AK, PR call for shipping quote. (Allow for an additional 1-2 days for delivery.) 8. Please Note-SALES ON CLEARANCE ITEMS ARE FINAL. 9. YOU are responsible for accurate addresses. I ship from your registered ETSY address. If you move or would like items shipped to another address you MUST convo me with your order as I will not be responsible for lost items due to incorrect information furnished to me.
10. Shipping- Disclaimer
* No Order will be shipped without receipt of total payment * Hippie Chix Fiber Art does not ship COD * A telephone number is required for all deliveries * Hippie Chix Fiber Art is not able to ship equipment to a PO Box. Soft goods are ok.
INTERNATIONAL SHIPPING POLICY
I ship items to countries other than the United States.
Only AT THE BUYER'S RISK.
I cannot and will not replace packages that have been lost or damaged in the mail. This is an ongoing policy. You can track your package's location until the point it leaves the United States using its customs number, which I will provide to you upon shipping your package.
Packages are sent via USPS OR First Class Mail International Parcel; your package may be in transit anywhere from 1-8 weeks or more.
Please contact me if you would prefer a different method of shipment. Additional charges may apply for alternative shipping arrangements.
I am not responsible for any customs fees that you may incur as a result of importing goods.
Please Convo Me If An Issue Does Arise
Prices are subject to change.occaisionally, product availability may be limited. We accept Visa, MC, AMEX, Discover and Pay Pal. NO Personal checks or money orders. We do require a verified address Payment is required within 48 hours or order will be cancelled.
I have a very simple layaway program. Just put $100.00 down on your major purchase and pay as you can. I reserve the right to ask for full payment within 4 months after first down payment. When you pay please convo me so I can adjust your listing to reflect all your payments. You will see the date and amount that was made. I will not give refunds for layaways. These terms are final. Thanks so much, Gail
Returns & exchanges
If you wish to return any of our products, please contact us in advance. I offer a 7 day return policy. If the return is a result of our error, we will cover the return shipping. I will not accept returns because of buyers remorse. I am sorry but unless it is damaged within the return policy time frame I can not offer a refund.
YOU are responsible to unpack your items in a timely manner. I ship everything UPS or USPS. I will not give refunds on items not opened within 30 days
All items must be received in the condition in which they were sent and in their original packaging. Please Be advised that I do my best to photograph actual products, but colors may vary depending on computer images.
As always, Thanks, Gail
I do offer custom orders. yardage, ounces, colors and custom spinning of your roving. Please contact me. Dye lots may Vary. If you would like larger quantities please contact me. I will try to supply you with what you need