Pink Ginger/Alpinia purpurata/Ginger Plant/Live Plant/Hawaii Flowers/Maui Flowers/Houseplants/Tropical Flowers/Ornamental Plants/Houseplants

I would like all of my Maui Seeds Customers to be thrilled with their purchases from me.
Please allow me to make right any issues or concerns that you may have AS SOON as you receive your order/within 24 hours.
After that, it is up to you to keep these live seeds/plants going.
Please only purchase these seeds if you understand this policy.
NO REFUNDS ARE OFFERED AFTER 24 hours from the RECEIPT OF HEALTHY PLANTS/SEEDS. Any damage must be shown with photos and the damaged item(s) must/will be returned intact at the Buyers expense for any refunds.
Thank you for understanding this policy before purchasing any of these live products.

I guarantee that the seeds that I offer are viable, fresh and organically grown on Maui. I cannot guarantee what happens to them after they are in your possession or your ability to keep the seeds/plants alive once received.

PLEASE CONTACT ME WITHIN 24 HOURS OF RECEIVING YOUR ORDER IF YOU FEEL THAT THERE IS AN ISSUE. I am not responsible whatsoever for what happens to the seeds once they are delivered, nor am I obligated to explain to you in detailed emails/written emails exactly how to grow step by step each seed/plant.
Tracking info./#s are normally provided-please be ready to have someone receive and unpack your shipment of live plants/seeds. I cannot replace orders that are opened days after they are delivered. Please provide a PHOTO of any damaged seeds or plants that you are seeking a refund for. Tracking info. is provided both ways, so I am aware of when your order was delivered.

(No one has ever returned the soap before but if you felt the need to do that-please send me the entire unused portion of the bar back with your order # info and the reason why you would like a refund. (These are hand made soaps that must be kept dry/out of direct contact with water-so that is not a valid refund reason if you let your soap melt/sit in a pool of water)

PLEASE NOTE, I DO N0T PROVIDE WRITTEN INSTRUCTIONS OR DETAILED EMAILS ABOUT HOW TO GROW EACH PLANT OFFERED. I grow everything outdoors here in Hawaii with a year round growing season.
PLEASE RESEARCH EACH PLANT THAT YOU ARE ORDERING/PLANNING ON GROWING. You can research exactly what the plant likes and try to recreate that where you live. You may be an indoor gardener, in a cold area, a novice or an expert. Again, please google each plant that you are interested in growing and enjoy this part of learning about that plant in your specific area. (Google is awesome for learning extensive information about every plant on earth).

Every Gardeners growing methods vary depending on their location, skill, etc. Please enjoy this learning process. Basically, plants thrive if you 'GIVE THEM WHAT THEY WANT', you know, recreate their natural environment. You cannot allow a tropical tree or plant to freeze, even a little bit. I am a huge fan of container gardening, that way you can move your plants around to where they seem to like it best or outside in the Summer and back indoors in the Winter.

If by chance USPS mangles your package, PLEASE take a photo of the contents that are damaged. USPS will accept the claim ONLY with this info. provided by the BUYER only. I cannot control what the USPS does with packages once they are in the mail. Please note this policy and if the package is damaged by USPS they need a photo of the damaged contents inside, not just the outside of box. Thank you in advance for understanding this USPS policy. I am unable to get a refund from the USPS for any damaged/destroyed/lost packages, only you/the BUYER is able to receive the Postal insurance if there is a damaged package claim.

Again, SEEDS and PLANTS are a living thing. Please let me know if you feel there is an issue with any products as soon as you receive them. I personally collect, package and ship every order so I will be familiar with what you are referring to.

As with all things perishable, I cannot guarantee the germination or outcome of the seeds once you receive them. There is no way for me to guarantee your success at growing these seeds since there are so many variables involved once you receive them (your skill, light, water, temperature, etc.). Please note that there are NO REFUNDS offered after you have received your seeds and they arrive alive. If you feel that they arrived not okay, please let me know. Once they are in your possession and viable I am NO longer responsible for what happens to them, period. Thank you for understanding these policies. With your purchase you are indicating that you have read and understand and agree with these shop policies.
Thanks again for choosing Maui Seeds and I look forward to having you as a Happy Customer~