We ship all spinning wheels FedEx ground exclusively. We have found them to be the best in speed and, more importantly, handling. We have never had a claim for damage in shipping! Smaller shipments are shipped US Priority Mail,
The shipping cost includes insurance. Upon receipt please check and make sure everything is included and that there is no damage. If there is damage please let us know immediately. You will file a claim with FedEx. We will assist you in any way to resolve your claim.
We accept Etsy Payments and PayPal for all sales. If not paying through Etsy we will invoice you via Paypal. Please provide your PayPal email address so we may do this. Once payment is made we will ship your order.
Returns & exchanges
All our products come with a full one year guarantee against manufacturing defects. If you find a problem, please contact us at email@example.com. Explain as best you can what the problem is. Usually we can resolve issues easily and quickly this way. If we determine that there is a manufacturing defect we will ask you to return the wheel to us at your expense. Please retain the box and all packing materials. Be sure to insure the wheel!
All sales are final, no refunds.
Your BlueBonnet Spinning Wheel comes with either a DVD or full written instructions with pictures for assembly and basic operations. Please review the instructions carefully. If you are having difficulties you may go to our website, www.bluebonnetwheels.com and under the wheel you are buying we have video clips that cover some of the common beginner problems you may have.