All items will be packaged with the utmost care and shipped to the address supplied via direct checkout or Paypal at checkout. Payment must be received before items are shipped. I will try to ship all items as quickly as possible!
All items will be shipped via USPS but services will vary depending on the item and its weight (first class mail, priority mail, and parcel select). I will choose the least expensive shipping option in order to benefit you. Almost 90% of the time, the shipping is USPS Priority mail (2-3 day shipping).
If you need something within a short time frame, please contact me BEFORE purchase to ensure this can happen. I always do my best to accommodate last minute orders that are needed quickly. This may incur an extra shipping fee, depending on the service required.
If you see an item you're interested in but your country is not listed under the shipping information, please contact me! I will gladly ship to you if you are willing to pay the cost of shipping. Buyers are responsible for all duties, taxes, levies or fees.
Payment is accepted via paypal, credit card, and debit card, as well as etsy gift cards.
Payments must be received before products are shipped. Please pay within 24 hours after purchase.
Returns & exchanges
Please contact me if you have any issues or concerns with an item your received from me.
Returns and exchanges will be accommodated at the discretion of Kiss Mason Jars, and must be requested within 3 days from the day you received the order.
The buyer is responsible for all shipping charges associated with a return unless there was a mistake on my part. No refund will be made until the original item has been received by me. No refunds will be made on custom designed items unless there was a mistake on my part.
If you receive an item that is damaged, you MUST take photos of the damaged item and its packaging and send them to me.
All orders are provided with a USPS tracking number and insurance.
I can set up a large or custom order for you. Please convo me to set up a custom order and I will be happy to help you achieve your vision.
If you have any further questions, please do not hesitate to contact me.