This year I will be releasing several of my original patterns, add me to your favourites and follow me on facebook to keep up to date. https://www.facebook.com/alexandramackenzienz
By purchasing a pattern you are also signing up for Pattern Release Email Alerts, they will let you know when the new pattern will be available, allow you to pre-order and sometimes will include introductory offers. You are able to unsubscribe to this.
Your files will be available to download once payment is confirmed. Here's how.
All my patterns are available for instant download, you will only be able to access this once payment via Etsy or paypal is confirmed (you should be able to download as soon as payment is processed). Cancellations must be made prior to download, refunds will only be issued if no download has been made.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.