Kit Contains: 16 Count Aida 7 colours of Anchor stranded cotton sorted on thread organiser card, Black and white Chart, Instructions and stitch directions, Needle, Handbag mirror (in 2 parts) with pouchette.
We list only in-stock items in our shop. We post items by UK first class standard mail and always obtain proof of posting. Once items are posted and we have obtained proof of posting, we are not responsible for delayed items or items lost in the post. Please contact us for price details of a tracked and signed for service if you would prefer. Orders are dispatched every working day and normally goods are sent within 24/48 hours of your payment arriving. Orders for delivery within England should arrive within 2-3 working days; to other EU countries 5-7 working days and elsewhere 7-10 working days. NOTE: For your safety international packages are sometimes checked by Customs and Security Staff on departure from England and arrival in your country. This can sometimes delay the delivery of your order. You are also responsible for any import taxes applicable within your country.
We accept credit and debit card payments by using direct checkout or Paypal payment systems. If you are shopping from outside the EU, place your order and direct checkout or Paypal will convert the transaction into your own currency. You can also pay us in Euro's or GBP's by Bank Transfer (please ask for details).
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your right to return goods is protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. You have a right to cancel your order within 14 days after the day of receipt. Goods must be returned to us, at your cost, in their original condition and packaging for exchange or refund. We will refund your money within 14 days of receipt of order. Article 10 Directive Europeenne ecommerce. Any items that you return to us are at your own risk, therefore, we strongly advise all our customers to take reasonable care when returning any items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and carried by a reputable carrier. We recommend that you obtain proof of purchase, as we cannot be held responsible for goods lost in transit.
Your statutory rights as a consumer are not affected.
FAQs Are shipping upgrades available? We post items by UK First Class Standard or Standard International Mail and always obtain proof of posting. If you would prefer a tracked and signed for service please ask us for a revised postage price.
If I order several items is there a discount on postage? If you wish to order several items, please contact us first so that we can recalculate the shipping costs of sending the items in one package.