For small packages, we offer standard airmail as a good compromise between delivery time and cost. The delivery time for standard airmail is usually between 10 and 30 days.
For the United States and Canada we also offer e-Packet shipping, which is faster than standard airmail and it usually also costs less. The delivery time for packages shipped using the e-Packet service is between 6 and 12 days.
For bigger orders, we also offer DHL, which has an estimated delivery time between 5 and 10 working days.
The products are shipped from China using the shipping method chosen during the checkout process. The delivery time is an estimation and not a promise or commitment. The arrival time varies depending on your geographical location and other factors.
Depending on your local laws, you may have to pay import duties to your local customs. It is your responsibility to check any customs restrictions or duties before placing the order. In most of the countries you do not have to pay any import duty for the low valued orders.
Returns & exchanges
We want to make sure you are 100% happy with your purchase. All returns must be made within 15 days of receiving your order. Please use the contact page for obtaining a RMA.
The customer must bear the costs of returning the products to our location.
Once we receive the returned products, the orders delivered using standard shipping will receive a full refund including the original shipping fee. However, for the orders that were delivered using express shipping (like EMS, DHL, Fedex, UPS, TNT) the original shipping price will not be refunded.
The refund will be issued as soon as the products arrive to our location and they are confirmed to be in original condition (without usage marks, with all accessories and in original packaging).
Please note that you may not use goods that you have received before deciding to withdraw from the purchase. The right to withdraw exists to allow you to examine the product in the same way as you would in a shop, not to give you a few days of free use.
This refund policy applies only to private individuals (natural persons).