Notice for International orders: DreamEyce Studio can not be held responsible for delays or lost packages caused by shipping services, or customs. We have on rare occasion experienced delayed packages once they reach their country of origin. Once packages leave our hands and are in the care of shipping services we have no control over them. You have to rely on the tracking information through your shipping provider, and contact with your country's post master if there is problems with shipping on their end. Sorry, we can not take responsibility for any issues with shipping once orders are out of the USA.
Returns & exchanges
If you have ANY problem with your DreamEyce Studio order, please let us know and we'll do whatever it takes to make it right. Emily takes pride in her work, with the goal of happy customers who enjoy collecting their handmade DreamEyce art!