Review? Would be happy to but item / gift has not even shipped. Ordered on June 1, received tracking # for " shipped " item on June 21. Inquired via Etsy convo rather than email address as stated. No response and still not shipped!
Jun 24, 2017 by Sandra
Looks great just like the pictures and the seller kept in touch to make sure the product arrived.
May 24, 2017 by Bryson Thomas
The terrarium I received does not contain any moss or decorative stones as I expected from the picture. I also expected a variety in plants but all plants are the exact same. I still like what I received but feel misguided by the pictures. I was willing to pay more for a product like this in hopes that it would look much more like the advertised pictures and feel I could've found what I received at a much cheaper price.
Mar 9, 2017 by claw51
Received wrong colour made contact with Brandy who has gone out of her way to send me the correct colour straight away at no cost.
Thanks Brandy for your emails.
Feb 28, 2017 by mbullen68
Arrived in damaged in a timely manner. They are beautiful and just so well made. I got them for my mom and she loves them. The air plants are perfect as well. Thank you for a great gift.
DOMESTIC: I utilize USPS Priority and First Class. If your item weighs more that 15oz. it will be shipped Priority Shipping.
INSURANCE: If you would like to add additional insurance for your item, please notify me prior to placing your order.
EXPEDITE: I am more than willing to ship your item quickly. Please send me a message before purchase in order to make arrangements.
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Returns & exchanges
No refunds will be issued under any circumstances.
If an item is damaged during shipping, a replacement of the item may be issued, only where proof of damage can be provided (photo or image is required).
Tracking information is provided for every order that is shipped. If your item has not been received within 4 weeks from original purchase date, please contact seller to inquire.
BUYING LOCAL: This is simple. Just contact me using the "contact Gemsofthesoil" button and we can work out arrangements accordingly.