****LARGER QUANTITIES MAY TAKE A FEW ADDITIONAL SHIPPING DAYS****
****DISCOUNTED SHIPPING MAY BE AVAILABLE FOR LARGE ORDERS******
*****INTERNATIONAL CUSTOMERS PLEASE NOTE THAT THERE IS ONLY A SMALL ADDITIONAL COST FOR EACH ADDITIONAL KNOBS!!!!!!!******
These beautiful Home Sweet Home knobs have a vintage appearance that will enhance any home décor but would look especially nice with a rustic, distressed, antique, or vintage motif. Can be used with any cabinet, drawer, dresser, or other furniture piece.
Due to the handmade nature of this item, small variations are to be expected. That's what makes handmade items special!
We strive to ensure that you are 100% satisfied with your purchase and hope that you desire to leave us positive feedback. If there are any problems with your order, we kindly ask that you contact us prior to leaving a review.
We will make all attempts to process and mail your items within 1-3 business days. If you are ordering 1-3 knobs we will be shipping in a bubble wrap envelope via USPS First Class mail, approximate shipping time of 2-5 days after your order has been processed. Therefore, items shipped First Class mail should reach you within approximately 8 days after your order has been placed but shipping times may vary. If you are ordering 4 or more knobs or any of our other items we will be shipping them in a USPS Priority Mail in a flat-rate box, which will usually take around 3 days shipping after we have processed it. Custom orders may take longer. Please send us a private message to discuss details before placing a custom order. All of our items are individually bubble wrapped to ensure they are packaged to safely reach their destination.
USPS First Class mail does not come with insurance. We do everything we can during packaging to ensure the that the items will arrive to you safely but we can't be held liable for any damage that occurs during shipping.
USPS Priority mail comes with insurance up to 100.00. If you have placed an order that was shipped US Priority Mail and your item arrives damaged, you must contact us immediately (48 hours). You MUST save ALL of the original packing including the box. We will file a claim on your behalf and refund your money once the claim has been paid by the shipper. We will reimburse you once the carrier has reimbursed us. You must comply with any guidelines the shipper has for filing claims.
INTERNATIONAL CUSTOMERS PLEASE READ:
All purchases will be mailed USPS First Class International shipping. I can't provide you with an exact delivery date due to the fact that each country handles customs differently but some may be quicker than others. The United States postal service has said that most items reach their country of destination with 8-10 days. Once the shipment has entered your country I am unable to know how long it will take your local postal carrier to get it to you or whether there may be delays in customs. Items may have to be picked up at a local custom's office, post office, or other location. The customer is responsible for any customs fees or taxes. Not all purchases or all countries will have these fees/taxes. If you have not bought an item from the United States before you should check with the individual customs policies of your country prior to purchasing from us. We do everything we can during packaging to ensure the that the items will arrive to you safely but we can't be held liable for any loss or damage that occurs during international shipping.
ALL CUSTOMERS PLEASE READ:
Please confirm your address on file. We cannot be held accountable if you do not update your information on Etsy. There will be no refunds or re-shipments of items sent to the wrong address due to this error. If you would like your purchase to be shipped to an address that differs from the one that you have on file, please contact us before making your purchase.
All purchases come with delivery confirmation. If the carrier shows your item was delivered, we must take them at their word. If the item is not insured and becomes lost we will not be held liable. Only USPS Priority Mail purchases are insured (up to 100.00). USPS Priority mail is only used for shipments within the United States on purchases of four or more knobs or other items.
We accept PayPal, all major credit cards, and Etsy gift cards. Items will be shipped after payment has cleared.
Returns & exchanges
If you are requesting a refund because you do not want the item any longer, than you must notify us within 7 days. If returning, the cost of return shipping is your responsibility. The item must be in it’s original condition and original packaging. Please note it is up to you to insure the package to ensure a refund. If the item arrives broken there will be no refund issued. You will be refunded the original cost of your item less any shipping/handling charges. CUSTOM ORDERS ARE NON REFUNDABLE.
If the item is shipped USPS First Class mail there will be no refunds on items if they are lost or damaged.
If the items is shipped USPS Priority Mail there is insurance coverage up to 100.00. You must save all packing materials, including the box and follow all guidelines set forth by the shipper. Once the shipper has paid the claim, I will reimburse you.
If you have any questions about our refund policy please contact us.
Please don't hesitate to message us with any questions about our items, shipping, or refund policy.