Seller was amazing to work with! He was very quick to respond and communicated thoroughly and very respectfully. He shipped it right away. The customer service deserved 10 stars, really. The stamp came in perfect dimensions, just as we wanted it. The only negative was that the stamp had some slight lines that showed a lot on the polymer clay so that made it difficult to get just the right pressure. The project turned out beautifully though, so not even worth less than perfect score.