I try to keep my shipping within the USA, but I have been known to make exceptions. (But can email files anywhere!) I mail items within 3 business days of payment received/check clearing, but usually sooner. If there is a delay of some kind, I'll email you. I ship USPS. I am not responsible for lost or damaged mail. I will be glad to add insurance or speedy shipment onto the item for an additional cost. Shipping discounts for multiple items only applies if shipped to the same address. I like to reuse shipping and packing materials to save money and the environment. If you need brand new packaging (or gift wrapping), just let me know!
I expect payment within 3 days of purchase, unless otherwise agreed upon. I accept PayPal, check, money order, or cash. The latter three are sent through mail at your own risk. Checks must clear before I send item.
Returns & exchanges
Items are pictured and described to the best of my ability. Custom items are approved by the buyer before I ship. Therefore refunds/exchanges are usually not accepted, but talk to me about any concerns and let's see what we can do. ;D
Don't mean to sound all strict and nasty... I am really easy-going and understanding and flexible as long as you COMMUNICATE with me what's happening on your end!