Once payment is received, your item(s) will be shipped within 2 business days. I ship all on my items through Canada Post. Shipping within Canada can take up to 12 days. Shipping within the USA can take up to 21 days.
All of my items are shipped in Bubble Mailers.
I am not responsible for any duties or customs fees on International Orders and they remain the sole responsibility of the buyer.
PayPal is the preferred method of payment.
Don't have a PayPal account? It's the fastest and most secure way to make online purchases. Visit www.Paypal.com for more information.
Pay for Custom Orders is due up front - custom made items cannot be started until payment is received.
Please make your payment as soon as possible. If payment is not recieved within 3 days of purchase and there has been no communication the order will be cancelled.
Returns & exchanges
If you are not satisfied with your purchase for whatever reason upon receiving it, please contact me within 30 days of your order date. I will accept a return of the item in its original condition. You will need to pay the return shipping expenses. Please contact me first before returning any items. Once I have received and inspected the item, I will refund the full purchase amount, minus shipping fees.
Please note that all pieces are created by hand, so no items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the photos.