I love my item. It was processed and shipped very promptly. I ordered on a Sunday and the next day I received an email saying it was already being processed. I ordered a glass bottle which I was concerned about because it is fragile. This seller put it in a beautiful box with tissue paper and a company postcard. They also put it in a shipping box that had heavy packaging tissue so I had nothing to worry about. It was packaged with great care and I immediately started raving to a friend about how lovely it all was when you consider in total including shipping I spent less than $6. I am glad I found this store and would recommend it to a friend. Thank you so much for a great shopping experience.