The orders are shipped from Latvia (European Union) via standard REGISTERED airmail service. All orders will have a tracking number. The tracking number I'll send in a message, instantly after the parcel'll be on its way to You!
Shipping time: Europe - approx. 1 - 2 week US - currently is around 1,5 - 4 weeks Australia and other overseas destinations - 2 - 5 weeks
For additional cost I offer shipping upgrade to EMS (Express Mail Service), shipping time is about week. If you wish to receive your package with express mail, please contact me via personal message.
All items are securely packed to avoid their damage during the shipping, but if you feel that an item has been damadged, please contact me.
I accept payment through PayPal and direct payment with credit and debit cards, Etsy gift cards and other international payment methods.
Please pay within 24 hours from the purchase. If you need more time than this, please contact me. If I don't hear from you or receive your payment within 3 days, I will relist the item in my shop and contact Etsy to have the transaction voided.
***Return customers*** Please, find your discount codes in shipping notification e-mail.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will accept returns if the item is shipped withing 14 business days after the delivery date and arrives in it`s original condition. The buyer pays return shipping.
If buyer hasn`t picked up package and it is sent back to my. I will refund only 90% (80% if it is special custom order item) of the item cost.