Once payment is received I will post items out within 2-3 working days. It is the customer's responsibility to pay any import or customs duties. Postage and Packing for the UK is £1.60 and 5p for each additional item.
European Customers: Postage and Packing for orders £3.50 and 5p for each additional item.
Rest of the World: Postage and Packing for orders £5.00 and 20p for each additional item
All Worldwide parcels will be posted Airmail.
All items are sent Royal Mail 1st Class (UK orders). We can also send the order out Special Delivery, which is a guaranteed service and fully insured requiring a signature on delivery. Please message us if you wish to have your order sent out using this service.
Goods will be despatched once payment has been received.
Rockchique reserves the right to change, without notice, any pricing in the case of error, or if material costs increase.
Please note, pricing does not include Postage and Packing.
Returns & exchanges
All items are covered under the UK Distance Selling Act. Returns:
We hope you will love your Rockchique purchase. If for any reason you are not completely satisfied an exchange can be arranged.
Goods for exchange should be returned, as new, unworn and in original packaging within 7 days by Recorded Delivery.
Should any orders be damaged, broken or incomplete please contact me within 48 hours.
Product and colour descriptions are as accurate as we can make them, but are descriptions and therefore should only be used as a guide.
Images are provided to help customers recognize products and in some cases not all of a particular item will be visible in the image
Some of the beads are handmade and so slight variations in colour may occur. Slight differences may occur between batches of beads.