Didn't come on time as I was told it would and is much more larger, unrealistic-looking than pictured. The ones in the picture look neatly done and realistic. Mine is super shiny with large, fake-looking chunks of chocolate. Really disappointing buy.
Nov 9, 2017 by Janelle
Adorable and beautifully made. Highly recommend.
Jun 10, 2016 by Jennifer Hilmoe
Love it! The quality of the charm is amazing!
May 14, 2016 by Chyna Morales
I found exactly what I needed at BubblyTeaShop. This ice cream sandwich charm is fabulous. I recommend shopping here.
All of our items are made to order, and since we are still in school and the sole creators of our products, it does take us some time to get to every single order. At any given moment, we have 30+ open orders to get to, and we ship packages in the order they are received. There is a 14-21 business day processing time on ALL orders before shipping so we can take the time to create your unique item. To shorten the processing time to within 3 days, please purchase our Rush Order add on item. ($5) PRIORITY SHIPPING DOES NOT guarantee your item will ship faster, as every item requires 14-21 business days to get to your order.
We ship using first class USPS for charms and small amigurumi or priority mail for larger items. Items will be shipped within 3 weeks of payment or earlier. Items are made to order so they will not be shipped right away. Please expect your order to arrive in 1-2 weeks or earlier to US and 2-4 weeks or earlier to Canada upon receiving your shipping notification. Tracking number will be provided for every order.
We ship using recycled boxes and envelopes more often than new, but we make sure they are clean and safe to use before shipping!
Shipping upgrades are available at checkout.
If you need to receive your item by a specific deadline please allow at least 3 weeks before the deadline to place your order. This ensures enough time to create the order and send it out to you in time. Please also send us a conversation about your deadline (if only stated in the note to buyer, we will not see your message until we get to your order in the queue, which may be already past your deadline) We will not be held responsible for your deadline being missed if a conversation was not sent to us.
We currently accept payment through Paypal and the credit cards listed here on Etsy.
Orders will be completed and shipped out within 7 business days of payment or earlier.
Payment for custom orders must be received before we can get started on your order. The sooner payment is received, the sooner you will receive your item.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds and exchange will be dealt with depending on each case.
If you find that your order is unsatisfactory in any way, please let us know right away and we can issue a refund or exchange.
If something goes wrong with your item within one month of an order, we will gladly issue a refund or exchange. Since our products are handmade, wear-and-tear damage past one month of purchase will not be considered for a refund.
For packages that have not yet been received after one month, please notify us of its disappearance and we will look into it. If this happens, we will issue either a refund or a replacement item.
Because all items are handmade and made to order, actual product may slightly differ than what is seen in the preview.
To extend the life of your unique handmade item, please refrain from handling them roughly!
Our items that contain plastic safety eyes are not recommended for children under 3. Please contact us if you would like a baby-safe item made for you.
Products are made in a smoke-free home. We own a bunny, but we keep him away from all products!