Items will ship to your Etsy Address...please make sure it is correct and up to date.
Items under 13 oz. will ship USPS First Class. Items over 13 oz. will ship USPS Priority. Heavier/larger items may ship UPS. All US orders will have Delivery Confirmation.
International: USPS First Class International. Contact me to upgrade your shipping to Priority or Express and tracking. All customs fees will be paid by buyer.
If your item is returned to me due to lack of pick up from the post office or an incorrect address, a second shipping fee will be charged to send your package a second time.
PayPal and all major credit cards are accepted.
7% state sales tax will be added for orders shipping within Iowa.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds and exchanges will be given on an item by item basis. No refunds or exchanges for custom work. (unless your item was incorrectly made) Refunds will only be given if you receive the wrong item or item does not match description.
Convo for custom work. Custom work is my favorite, so ask away :) I work very closely with my clients to make sure your items are exactly as you wish :)