Many items listed are READY TO SHIP, and will be designated as such on the listing. RTS items usually go out within 1 business day of receipt of payment. I honor Sundays as a day of rest, so no packages are processed that day :)
Other items listed are MADE TO ORDER. MTO items are also identified on the listing(s), and will ship on or before their listed ship-date, counted from day of payment receipt, depending on what they are, and how large the order is. If you have a time constraint, please ask me at the time of ordering, and I can give you a more specific time frame.
Shipping Upgrades to Priority Mail are listed on most items; it is found in the Cart when you are processing the purchase. If you want a Shipping Upgrade & it isn't there, please convo me. Some items already ship Priority Mail , and thus no upgrade is needed. You may convo me if you prefer other methods, and shipping charges will be adjusted accordingly.
Canadian and International Customers will have their product shipped by First Class International Parcel Post, unless customer chooses to make other arrangements first. Any customs fees, VAT, or other processing fees other than postage are the sole responsibility of the customer.
Shipping costs are based on my best approximation of packaging and shipping costs. If the actual price is significantly less (one can always hope!!), I will happily refund the excess amount paid to you.
It is the CUSTOMER'S RESPONSIBILITY to be sure that I have a valid address to ship to. I will ship to the address on record on your account, unless you direct me otherwise. ~~~~~~~~~~~~~~~~~~
Sometimes (rarely) things happen : power outages, illness, etc. If circumstances occur that will affect the shipping date of your special purchase, I will do my best to notify you by convo immediately.
Jordan White Owner, Designer, Photographer, Chief Cook & Bottle Washer :))
Payments for purchases can be processed via: 1. PayPal 2. Direct Payment through Etsy (credit cards) 3. Etsy Gift Card
Just choose the option you prefer when checking out -- it's easy! Also FYI: You do not have to be signed up with PayPal in order to use it. :)
Payment IS needed in order for an actual sale to occur. Sadly, purchase attempts not paid within 24 hours will need to be cancelled. Product will be shipped or product construction will begin very soon after payment is received.
Purchasers with an Ohio address will be charged sales tax on their purchase.
Returns & exchanges
If you should ever receive an item that is not what you expected, please do me the courtesy of contacting me directly, to see if anything can be done. It's important to me that you love your new purchase, and I put a lot of time and effort into the construction of my designs for that very reason.
Refunds are possible, if within 7 days of receipt, and if returned for good reason in unused/new condition. You MUST contact me before returning any item, and all shipping costs are the responsibility of the purchaser. Original shipping costs cannot be refunded; only the item purchase price on the listing.
Sadly, shipping costs are constantly increasing. If your actual shipping costs vary materially, you may be notified that shipping costs need to be adjusted. NO adjustments will be made without notifying you first, as it's my desire to keep us BOTH as happy as possible. Thanks!