I ship from USPS or Fed ex. I shop around for the most cost effective and secure. I pack items very well and hope everything arrives safely, my husband also builds custom crates for large or fragile items. If there is any problems please let me know within 24 hours of delivery. If your item was insured ( I insure every order) and arrives broken please keep All packing and box if a claim is to be filed. The courier will need pictures of EVERYTHING! We can not file a claim if you don't have the correct proof.
PLEASE leave a contact PHONE NUMBER for delivery courier, if they can't locate address they will call you for directions. Especially for large items.
Shipping international does not include any duties or taxes you country might charge.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
NO REFUNDS, NO RETURNS.. due to the nature of vintage items im not able to exchange items as many are one of a kind. If in the case you are unsatisfied, the buyer will pay return shipping. if there is a problem, the item arrived broken, notification must be made within 24 hours of delivery. I will do my best to rectify any problems, I will work with you. If a cancellation is requested, before shipping, once packed. there will be a 20% restocking fee. Please ask any questions and information you need before you purchase. I'm happy to send more pictures if needed. Originally Etsy only allowed 5 pictures, so many of my listings have limited pictures. Please check measurements to make sure it's the right size for you. Thank you
I would like to thank all of my customers from my heart for all of the wonderful reviews you have left me. I truly appreciate them! Nothing makes me happier than knowing I’ve been able to help someone find that special piece for your home. Thank you 😊
Thanks for looking in KarensChicNSabby,We have many unique and unusual finds,all of our items are vintage or up cycled,therefore not perfect, please don't expect it to look new. We love to give new life to old finds. All painting is done by hand, truly shabby chic. Please look carefully at all of the pictures, if you would like more pictures just convo me. Please ask any questions before you purchase.