Please be sure to ask before purchasing if you're on a deadline for your purchase to arrive in time for your special need.
I ship with USPS (first class, priority mail, or parcel post (standard post) for large or heavy items. Please know that Parcel post can take up to a few weeks in some cases to arrive but usually 7-12 business days). The reason I use parcel post on heavy or large packages is to keep the shipping down for my customers. I will do my best to combine shipping but there may be cases where items may not be able to ship together due to packaging requirements. Please remember shipping costs should be covering the cost of packaging materials. I do not make money off the shipping, but do need to cover expenses such as boxes, bubble wrap, paper, tape etc. I mail in new and used clean boxes with careful packaging and for very small durables I may ship in padding envelope. It is in both our best interest to be sure this item gets to you in the condition you expected.
I reserve the right to decline purchase to the West Coast, Alaska, and Hawaii if the shipping charges exceed the amount listed by 20% or more and we have not come to an agreement in advance. These are long distance, high priced shipping locations which can completely destroy any profit margin.
All purchases will automatically be insured for shipping at no extra cost to you. This includes combined shipping orders. Please let me know if you received the item within 10 days of shipping. It is difficult to go back and track packages mailed over 30 days before you notify me. All orders have a tracking number for your convenience. Please let me know if there any problems in the shipping process and I will immediately resolve the issue.
I reserve the right to ship to international customers, please know that all duties and customs fees are your responsibility.
***Please know that it is the customer's responsibility that there is a safe place for the postal carrier to leave the package at the destination. If you want the package to be signed for please let me know as well.
We accept $ Credit Cards $ Paypal. $ Etsy Gift Cards
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Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I do my best to provide as much information as possible in order for you to make an informed decision. If you feel that you need additional information or pictures - please feel free to contact me and I will do my best to provide you with anything you require.
All items are sold as is! I take great care to provide all information about size, color, condition and I ask that you take the time to read the listing descriptions and make informed purchases. If after receiving an item you decide that it is something you just don't want - I will allow returns within 14 days of you receiving the item. These returns will be subject to 25% restocking fee, shipping paid on the item will not be refunded, return shipping will be paid by customer and the refund will only be issued once I have received the and confirmed that it is in the same condition it was when I shipped it out.
If an item is lost or broken in transit I will gladly issue you a full refund so long as you can provide me with pictures of the broken item or proof that it never made it to its destination.
If I have misrepresented and items condition or, otherwise, failed to provide adequate information on an item I will accept returns or offer a discount based on condition.
Reserves/Hold An item may be placed on reserve/hold for 24 hours. If a longer reserve/hold time is needed, please contact us to discuss. Note: A non-refundable deposit may be required for reserves/holds.