This frame will be made for you upon ordering, to commemorate a marriage, anniversary, or event of your choice...Fall oak leaves and acorns abound in this design. Just let me know the names and date you would like me to burn onto this frame for you. I do all my work freehand with wood burning tools; meaningful names and date added to the intricate design can make a one of a kind memory frame for you.
Your frame should take about 3 1/2 weeks to create; I send weekly progress notes; usually on Sundays.
Priority Mail (for USA shipping) and First Class(for orders outside the USA) are my usual shipping methods. As soon as I ship, tracking information will be provided to USA buyers, and Custom slip numbers will be provided to international buyers.
A shipping notification will be sent to you via Etsy to the computer address with which you provided them, as soon as your package has been shipped.
VAT and other international taxes:
To cooperate with the law, Customs forms filled out by me will reflect exact purchase price. If your country, or the country you want your purchase sent to, charges VAT or other taxes to recipients, payment of these fees will fall to the recipient of each package. Thanks in advance for your understanding. ** If you order an item which is already in the shop, it will be shipped within two business days of your payment being received. A small custom order (such as a spoon set or a frame) can take up to three weeks to create, (though often I can have them ready much sooner if I'm not swamped with orders..) and will be subsequently shipped to you within two days of completion, if not sooner.
Larger custom orders (plates, trays, rolling pins) can take up to 4 weeks or longer to complete- see my listings or feel free to convo me for a more specific time estimate for your order.
I do my best to keep buyers of custom or made to order pieces informed with progress notes (usually sent on Sundays/weekend) and will also do my best to give an estimated finish date for any custom order, as well. If by chance an order is taking longer than anticipated, I will communicate this ASAP.
Thanks so much for taking the time to read my shop policies- If you still have questions, let me know!
Returns & exchanges
To return a piece you have purchased from my shop, please let me know as soon as possible and send the item back to me carefully wrapped, within 2 weeks of delivery, and you will be sent a full refund.