All items are shipped within 3-5 business days after you order! I am a one woman show, creating, packaging and shipping, your patience is greatly appreciated!
We ship via USPS First Class mail with delivery confirmation. This method takes about 2-5 days for domestic (U.S.) orders. International orders are shipped using USPS First Class International, and usually take 1-3 weeks, sometimes longer depending on your country's postal services.
****I highly recommend purchasing Insurance with your order, as I am not responsible for your package once it's shipped! You can choose to add insurance when you choose your shipping method.****
Please double check and make sure your shipping address on file with Etsy is your current address. I am not responsible for packages shipped to the wrong address on file!
INTERNATIONAL CUSTOMERS: You may be charged a customs fee upon arrival of your package. That fee is completely your responsibility, I don't see any of that money, it goes to your country's customs department. It does not always happen, but I have no way of knowing when it will.
We accept Paypal, Etsy gift cards, and all major credit cards. Please pay within 3 days of your order. We also accept money orders, but please be aware, we cannot ship your order until we receive the money order first.
Returns & exchanges
I will consider returns on a case by case basis. Please message me with any questions!
***I do not accept returns on custom items. I will do everything in my power to make your item is just as you want, and will give you detailed pictures for your approval. Once you approve and pay for your custom creation, you are agreeing to these terms!***
Info for commission/custom order requests. Starting Feb. 1st 2016 I am only able to accept custom orders with complete payment upfront. If you are interested in a custom order, please message me and I will give you a quote. If you accept my quote I will complete the custom listing and you will be able to purchase. Please note: I will make sure you are 100% happy with your item BEFORE I send it out!!! I am dedicated to making sure my customers are happy with their items!