1. We ship most items worldwide within 48 hours after payment has been received. 2. Our default shipping method is by USPS. We also ship by FedEx and UPS upon special request. Additional charges may apply. 3. Some items require 3-7 day lead time. We will notify you as soon as you place the order. 4. We offer combined shipping discount which will be automatically applied to the total upon check out. Please contact us before sending payment if you do not receive the discount on multiple item purchases. 5. We are not responsible for custom duties, tariffs, taxes, etc. on items shipped to international countries.
1. We take PayPal, visa and master card. 2. Payment must be made within 4 days upon purchases. If for some reason you are not able make payment, please notify us within 4 days.
Returns & exchanges
We try our best to make all the transactions as smooth and worry free as possible. However, mistakes can happen and things can go wrong. We strongly encourage you to contact us before you leave a negative or neutral feedback as they do not help resolve any issues.
1. In any case that you are not 100% satisfied with our products, contact us immediately. You can return them for a refund or replacement within 14 days after you receive the items. 2. A return authorization number is required for all the returns and replacements. Items without return authorization may not be processed. Please contact TADragon for an authorization number before returning the item. 3. Loose diamonds and engagement rings with center diamond must be returned within 3 business days. 4. Shipping charges are not refundable (items with manufacture defects excluded). 5. The items returned must be in original condition. No customized items can be returned, including re-sized rings and drilled pearls. 6. No returns for international diamond orders. 7. All items are subject to a per item restocking fee. a. $0.01-$100.00: $3.00 b. $100.01-$250.00: $5.00 c. $250.01-$500.00: $10.00 d. Above $500.01: $15.00