We ship our items within 1-2 weeks of receiving your order. Service transit time information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. We send all products with Registered Shipping Airplane Post ( USPS) with tracking number,because that is recommended to ensure faster delivery times. Approximate delivery times: - about 7 business days for Europe - 10-30 business days for US and Canada - about 4 weeks or more for Oceania Sometimes packages are held in customs.
We will ship worldwide. Note: All international buyers must use Paypal.
Returns & exchanges
Please let us know if there are any problems with your order. If you have a reasonable complaint to the order , please take the picture of the item and send it to me, and you may return your merchandise and we will refund your purchase price (excluding shipping charges) or sent you new item. The time allowed for cancellation is 48 hours. This does not apply to products that are custom and those who rushed up.
You must email us in advance sunmoonstars2011@ gmail.com for a return authorization number. Thanks.