I ship via USPS first class mail which usually takes between 3-7 business days in the continental US. USPS first class delivery time is by estimation only. You may upgrade your shipping to Priority mail or Priority Express mail to guarantee delivery by a specific date, however please take into note the processing time before your item is shipped.
International deliveries may take up to 6 weeks to arrive (however, average arrival time is about 7-10 business days) depending on location. International shipments may be subject to taxes; customs and other taxes are the responsibility of the purchaser.
*Please make sure your shipping address on Etsy is updated and correct.*
I do not hold responsibility for losses or delays of post service due to holidays or weather conditions, but kindly contact me and I will be happy to solve the problem.
I accept Paypal and direct checkout through Etsy.
Please note that if you choose to pay by e-check (funds directly from your bank) that it usually takes about 5-7 days to clear through Paypal. I will ship your order as soon as the funds are deposited.
All orders shipped within New York will be charged sales tax.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales are final, however, I am dedicated to your satisfaction, so please let me know if you're not happy with your purchase and I will do my best to make it right. If an item arrives damaged, please contact me right away.
*Custom items cannot be refunded.
SHIPPING ADDRESS Wonderflies is not responsible for errors on the part of the buyer, such as errors in the shipping address provided. If an item is lost due to an incorrect address, I cannot be held accountable so please make sure your address is entered correctly. If a purchased item is returned to me due to incorrect address, buyer will be responsible for the re-mailing fee.
HOLIDAYS I try my best to ensure your item ships out asap. However, I can never personally guarantee shipping time after your item leaves my hands, as it depends entirely on USPS. Generally, the estimated times that USPS provides are reliable, but there are occasional delays on their end. I do not grant refunds if your package arrives later than the date expected due to shipping errors.
As a small business, I GREATLY appreciate your reviews. Thank you!
Custom and wholesale orders are welcome! If you have any questions about what you need that you don't see in store, feel free to write me a message and I'll send you a response asap!
Please be aware that monitor colors vary- colors may appear different in person than on screen. Wonderflies is not responsible for these variations.
All artwork is protected by U.S Copyright laws. You may not redistribute copies for profit. Digital files are for personal use only and may not be resold or reproduced without permission.