Most items will ship within 5 -10 business days of ordering. Due high demand times please allow up to 14 business days for shipping. Tracking will be emailed upon shipment. Please give 24 hours for it to update. Please note - orders are processed in the order they are received. If your order is a rush order please let us know. We will do our best to accommodate you. Priority shipping and overnight shipping only do ensure quicker than standard shipping. Priority Express is the only guaranteed service for next day air.
****PLEASE NOTE - PLEASE FOLLOW ALL STAMPING GUIDELINES OTHERWISE THIS MAY RESULT IN DELAYS IN PROCESSING YOUR ORDER. ESPECIALLY DOG TAGS, AND THE CALCULATION OF HOW MANY LINES ARE NEEDED FOR STAMPING.****
We accept paypal. With paypal you do not need to sign up for an account but can easily pay with VISA, MASTERCARD, DISCOVER to checkout. Please cancel within 24 hours or before the next business day as we may have already begun working on your item and creating your piece.
Returns & exchanges
At this time please make sure all questions are asked. Since they are personalized for our customers, we do not currently accept returns. We can answer any questions to ease you with the ordering process. We are all only human so mistakes do happen sometimes. If we make an error please let us know. We will fix this at our cost and ship on us. You must return your order UNUSED in the original condition. Though, if you make an error or change your mind after the order is completed or in transit. The order will be be corrected at 50% off for you if it is unused.
Please note- Hand Stamping Metal items are meant to be unique. They will always differ in appearance. No two will ever be the same. The letters will not always be aligned straight, may be slightly off centered or crooked. This is what makes hand stamping creative, timeless and unique. Please know every letter is stamped on at a time, by hand.