INTERNATIONAL VISITORS, PLEASE NOTE: Your country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be. For information you should contact your local customs agency. Wüllenstudio is not responsible for any duty taxes which may be levied on your purchase. I ship from Maryland, USA, within 2 to 3 days of receipt of payment via United States 1st class mail. Overseas customers, please allow up to 4 or 5 weeks for delivery. Many orders will arrive much sooner but overseas delivery times can vary a lot, so please be patient. If ordering as a Christmas gift, I recommend placing overseas orders by November 15th, if at all possible.
Returns & exchanges
I sincerely want each and every customer to be completely happy with their purchase. Please contact me at once if there is any damage to your piece(s) in shipping or if you are unhappy with it in any way to arrange for a replacement or refund. Please remember that each item is handmade and pieces may differ slightly from piece to piece (i.e. no two pieces of paper or journals are identical). Shipping is not refundable.