The orders are posted to the shipping address stated in Your Etsy profile, so please make sure that it is correct! Or please convo me in case another address should be used.
Items will be shipped within 2-5 business days of your approved payment. It depends on how many items You order.
The items are shipped from Latvia (Europe). Usually I send the parcels via standard registered airmail service. The tracking number I'll send in a message, instantly after the parcel'll be on its way to You!
Shipping time: Europe - approx. 1 week US - currently around 2 - 3 weeks Australia and other overseas destinations - 2-3 weeks.
All items are securely packed to avoid their damage during the shipping, but if you feel that an item has been damadged, please contact me. I really want you to be happy with your purchase and will do my best to work something out.
I currently accept payments only through Paypal, don't worry if You don't have a Paypal account. With this option, You may use Your Credit Card.
In case of changing Your mind once an item is bought (but not payed), please let me know and I will cancel the transaction. There is no problem!
Returns & exchanges
The most important thing for me is for You to be happy with the item!
So if there are some defects, I'm prepare to offer refunds or exchange a product as long as the item reaches me back in perfect condition.
I do not refund the shipping fee and the cost of sending it back, the item is up to You.
In the case if You just don't like the item - the color, the size then no refunds or exchanges are available. So be careful in choosing the item - pay attention to the size and visual aspects.
FEEDBACK - after You have received an item - please find a moment to leave a feedback about it. As soon as it will be done - I will leave a feedback to Your profile. I just want to know that all my items have reached their destination! If for any reason You want to leave a negative or neutral feedback - please contact me before doing that giving me a chance to solve any problems that have appeared.
And remember - I'm happy only if You are satisfied with the purchase.
CUSTOM ORDERS - I would love to make something specially for You! Just let me know!