All orders are shipped within 3-5 days of purchase with the exception of Sundays and holidays.
Most items are shipped flat rate USPS. If you would like priority mail or insurance please let me know before ordering or check the box where offered. Shipping of packages to Alaska or Hawaii will be more than the quoted price. Please contact me prior to purchase and I will adjust the listing for you.
It is the buyers responsibility to make sure that the address on file with Etsy and PayPal is up to date and correct.
NesteggCreations is not responsible for packages that are lost or damaged. You may purchase insurance for your package if you so desire for reimbursement in case of a problem. Please let me know BEFOREHAND so I can set it up or check the insurance box where offered. I cannot control shipping carrier delays. Holiday and weather delays are possible and are out of my control.
Insurance and confirmation upon request.
Any purchase outside the US please convo me for shipping prices.
I accept credit cards through PayPal and Direct Checkout. You do not need an account to pay via PayPal. Just click the payment button and you have the option to pay with a credit card without a PayPal account. There is no longer a limit to how many times you can check out as a "guest" without a PayPal account.
Returns & exchanges
I want you to be 100% satisfied with your purchase. Please do not hesitate to ask any questions that you may have. Once the item has left the store it is yours.
I do my best to describe all items accurately. In order to issue a refund on any item I must be NOTIFIED within 24 hrs of you receiving the package. When I mail a package I am told when you will receive it.
In EXTREME circumstances any fabric item to be returned must be returned UNWORN, UNUSED and UNWASHED for refund. Returned in the ORGINAL condition and PACKAGING it was sent in, insured and postmarked within 7 days after receiving and AFTER CONTACTING ME.
Buyer pays ALL return shipping costs and shipping is not reimbursed.
NesteggCreations is not responsible for packages lost or damaged. You may purchase insurance if you so desire for reimbursement in case of a problem. I must be notified within 24 hours of you receiving the package if there is a problem.
Photographic proof of the damage itself, as well as any damage or wear/tear to the shipment box will be required for insurance claims. The purchased item must be returned in the original condition and packaging sent in, insured and postmarked within 7 days AFTER RECEIVING AND AFTER CONTACTING ME.
Buyer pays all return shipping costs and shipping is not reimbursed.
Please be aware that monitor settings vary and a return will not be granted due to color variances, or that you changed your mind.
I reserve the right to deny any return and/or charge a restocking fee on custom or made to order items.
I am happy to answer any questions that you may have as well as sending additional photos.
Please ask Questions as to the fit and size of items before purchasing!!!!