Once your item is shipped, it is in the hands of the United States Post Office. NO REFUNDS ON LOST OR DAMAGED ITEMS UNLESS YOU HAVE PURCHASED INSURANCE AT AN EXTRA COST THAT IS ADDED TO SHIPPING CHARGES...THIS USUALLY RUNS ABOUT $2.
All orders shipped within the US are shipped USPS.. If you would like to purchase insurance, please email me prior to purchase and I will set up a custom listing for you. If you decline to add this service and your package is lost or damaged, please know I can't be responsible. Insurance protects your purchase should any of these fates befall your package once it's left my hands.
INTERNATIONAL PURCHASES: I ship via first class mail via USPS. l am happy to add insurance & express mail services to your order at an additional cost to you. Please understand that if you decline to have these services added I can't be responsible if your package.
Pay pal only please.
Returns & exchanges
Refunds and Exchanges: Descriptions are given for each item along with detailed photos. So please look carefully and ask questions before you buy. No returns or refunds on any vintage items. please contact me first if you have any questions before purchasing.
Should you decide to return an item purchased online I am glad to offer MERCHANDISE CREDIT within 10 days of original sale toward a future purchase. Unfortunately, I am unable to refund purchases. Please note that any Custom orders are considered finals.
In the event of a return customer must pay all SHIPPING FEES AND ETSY AND PAYPAL FEES. These fees run about 10% of the cost. Please contact me if you have any questions. All return requests must be made within 48 hours of item receipt and the item(s) must be sent back and received within 10 business days of request. Any returned items must be unused and returned in their original packaging (packed securely ensuring there will be no breakage), and must be mailed with delivery confirmation AND INSURANCE. The delivery confirmation number must be provided to me by e-mail. Please note that all shipping costs are non-refundable, and customer is responsible for all shipping costs.
Thank you so much for reading and understanding these policies...please contact me if you have any questions.
All custom orders for the Aviation Coaster Sets of 4 are $35.00 plus $5.75 shipping charge. Please allow 10 days for delivery. Thank You