I ship with the Italian National Post office as standard (Posta Prioritaria) with no tracking in order to offer you the cheapest shipping rate. Please feel free to let me know if you wish to purchase insurance/tracking or to use a courier. I don't charge extra money on the quotation for shipping so feel entirely free to use your desired method. I send all the parcels every Saturday so let me know if it's urgent. Shipping rates includes all costs for packing, handling and shipping your order. Shipping prices may vary.
I can't be responsible for not delivery, delays or lost items if tracking is not requested. I hope everyday that the postal service will do their job, unfortunately I can't travel with the parcel.
Paypal No cancellation allowed after 14 days so please convo with me if unsure of your purchase, I'll be happy to assist you, my customers are my friends so don't be scared to ask. I'm very patient. :-)
Due to some customers not paying their parcels, I no longer accept payments upon delivery but you can contact me for a bank transfer or any other options.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I promise to wrap carefully all my parcels. But the rest is in the Post officers hands. No refunds available for a damaged or lost items by the Post unless insured. I hope you understand. For all the other reasons, I'll refund the goods within 14 days of returning the goods (postage fees are not included for some reasons like change of mind if the parcel has already been shipped)
Custom orders are welcome and comments too. I won't ship anything until you are completely satisfied. If you like my items I'll appreciate if you spread the voice.