All the items should be ready to ship within just a few days. As soon as I have payment.
I will provide the tracking number once the shipping label is made. **(exception: during special free shipping promotion, tracking number is provided only for domestic shipping.) All the items will be shipped by USPS.
ALL ITEMS ARE BEAUTIFULLY WRAPPED
Etsy PAYMENT DETAILS Any orders can be made only by Credit Cards or Paypal. No Money Order, No Personal Check is accepted. ( Unless I know you personally ) Orders will be shipped only when the bank has cleared the payment. Payment has to be made within 3-5 days after the purchase is submitted. Delay of payment will be listed as payment unsent and the item will be re-listed.
I will 'Hold' something for you if needed.
Return Policy: I work with Old Vintage products. Not Reproductions sold these days. I have original 1900's and up findings. Some of these relics are dainty and must be taken care of well.
I really don't like ' PERFECT ' However what I make is made Well and with Heart and Soul not just to make a buck.
Returns & exchanges
Refunds and Exchanges
Returns are accepted under the following condition.
Returns/refunds on damaged items during shipping. (Insurance shipping method is available upon your request and extra shipping fee. Please contact me prior to check out.)
All the items are made with great care, however if there's any malfunction on the items (ex. clasp malfunction, broken chains, etc.) I will be happy to cover the shipping fee both ways and fix the items. (One time only per item. Valid for as long as you would keep the item.) The processing time of fixing items may vary. Exception: Please remember some items use one of a kind parts that cannot be replaced or fixed. Replacing materials may cost extra.
Any missing mails during the shipping does not apply for refund. If you wish to add insurance, please message me and I will send you additional invoice for the cost.
No refunds after 3 days
If you see something you LOVE, PLEASE do contact me. I will work with you on holding on to a piece with a down payment. I will do Custom orders by request. I use ONLY the very best and try not to deal with Big Hobby shop type stuff. 98% is the real deal. We want our Handmade pieces to last for years to come.