SHIPPING METHODS All items will be sent via Post and can therefore be sent by ordinary, registered or insured mail air mail post. You will have to specify your shipping requirements when you contact me for the sale.
Shipping costs will depend on the weight of the parcel and where it will be shipped around the world.
The basic rates I have specified are for parcels under 3kg being shipped to Europe via "Quick Pack Europe" a fats mail service.
Parcels will be sent on the first working day and no later than a week after the order has been made and payment has been received.
I will ship to the address mentioned on your Paypal. Please double-check to verify that the shipping address provided on Etsy matches the PayPal one. Obviously your shipping address must be current and correct. I am not responsible for packages being sent to outdated or incorrect addresses.
DELIVERY TIME ESTIMATES - 7/15 days of delivery to USA, Canada, and eastern Europe. - 10/21 days of delivery to Australia, Asian countries and South Africa - 6/8 days of delivery to most European countries. - 2/4 days to Italy Packages can sometimes take longer to be delivered, especially during busy holiday seasons for example. They also can be custom opened, which will add extra time for delivery.
CUSTOM FEES Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Italy.
Payment can be made via PayPal - email: email@example.com
Returns & exchanges
In the unfortunate event that you should you want to return an item we can discuss a solution. If you wish to return an item it will be at your own expence and it must be in the same condition as it was when it was sent to you.
As soon as the item is returned and the integrity of the item has been verified then a refund will be made.
With regard to late deliveries, I will do everything I can to track the parcel according to the Post Office policies which apply to your choice when shipping - see Shipping Methods.
I am afraid I cannot be responsible for losses but we could come to an agreement regarding a partial refund if the item cannot be tracked in any way and is proven lost by the post office.
Should you need any further information regarding the items on sale do not hesitate to contact me via - 1st email - firstname.lastname@example.org 2nd email - email@example.com or write to me on my facebook page - One Off By Fabia Brunori