We ship orders to the address provided with your order. Please verify it is correct prior to submitting your purchase.
For all custom designs, digital proofs are sent within 2 business days (M-F). During the holidays and busier times of the year, it may take an additional 2 days to receive your proof. Every effort will be made to complete and deliver your designs as soon as possible.
All orders ship from NH. Please allow 3-5 business days for domestic shipping and 10-15 for international.
Please contact us directly for rush requests.
INTERNATIONAL SHIPPING NOTE: When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. We are unable to predict which of these fees, if any, will be applied, and we cannot calculate or collect these fees or taxes ahead of time.
We accept payment directly by Credit Card or PayPal through Etsy.
All design work begins as soon as payment and details are received.
Returns & exchanges
Your satisfaction is our highest priority and if there is a problem with your order, please message or email us immediately and we will do everything possible to resolve the issue.
Due to the nature of digital files, no refunds or exchanges will be given once the proof has been approved and final files released.
BUSINESS HOURS Monday thru Friday 9am to 6pm (EST) with limited availability Saturday and Sunday Closed all major US holidays
COLORS Color customization is FREE for all orders.
Because colors look different on screen vs. printed, please expect a possible color variance. We recommend test printing your digital proof to ensure you are happy with the color output prior to approving your final design.
FONT Fonts can be changed for an additional cost of $10 per file.
CUSTOM ORDERS Custom orders are welcome! We will be happy to provide you with an affordable quote that fits all your design needs - just ask!
PROOF APPROVAL All orders with proofs that are not approved within 60 days of purchase will be forfeited.