Items will be shipped within 1-2 business days, including custom orders. Due to the low value of our shop items, we use the cheapest rate of shipping available, in order to keep costs down for our customers. In addition, we use recycled packaging (it's what's on the inside that counts!).
Local pick ups are welcome - check out in the usual way, send us a note to tell us you'd like to collect in person and we'll refund the shipping cost.
Juzoo Crafts accepts payment through Direct Check Out on Etsy, Etsy Gift Cards and Paypal. You do not need a PayPal account to pay with a credit card, debit or echeck-- just follow the steps through Esty Checkout to the Paypal or Credit Card links to complete your purchase. Helpful checkout information can be found at http://www.etsy.com/faq_buying.php
Returns & exchanges
In the event that you require a refund for any reason, please contact us so that we can discuss and resolve the situation.
We love custom orders... they're the most fun! If there's anything you'd like, just contact us and let's see what we can create together.
Virtually all cards and tags can be made in any colour combination of your choice... We'll always email you a photo to check you're happy before sending a custom order.