Most items unless specified otherwise take 2-5 days to process and make. All items go into production to made the day that they are ordered. After that they take 2-5 days transit time depending on the shipping method . If you need an item sooner, please Convo and we will do our best to work with your event date.
While we do our best to make sure that we ship on time, we are Not Responsible for the USPS Post Office. While the USPS is On Time most of the time, From time to time they are a day to a few days Late. They do Not Guarantee being on time, only that your item will get delivered, as many time due to many different events flights etc get delayed that are out of their control.
So please order with enough time to take this into consideration. We will work with you to meet a tight deadline, but can Not guarantee their service as we are not affiliated with them.
If you do have a problem arise, we will work to try to track and find the package with USPS, but can not guarantee them.
All items are sent with insurance in case of loss or damage.
All items are Made to Order and go into production the day that they are ordered. We do not ship items until they are paid, as they are Custom Made. We also can not cancel orders that have already been made or that have already shipped. Please keep in mind, we make Custom Favors, so our time Making them and our materials have been used, even if your item hasn't shipped.
Supplies only can be canceled so long as they have Not shipped.
Returns & exchanges
Please note that Personalized and edible party favors are Not Refundable. If there is a problem with an item, we make every effort to correct them.
All Custom and , or Personalized items cannot be Canceled after they are already made, please understand, as they are Not resellable and all orders are Made to order except Supplies.
If you have a time issue, please contact before ordering for lead times or to ask for a Rush order or Expedited Shipping options. We work very hard to be timely and can most of the time get items out very quickly.