Product: gemstone bezel pendants in sterling silver frame, with grade AAA quality faceted hydrothermal quartz in citrine color.
Size: Approx. 13X16mm (with metal frame included), stone is 12X12mm
Quantity: 2 pieces, a pair
Shipping expected in 2-5 days after receiving a cleared payment.
To a US address: USPS first class shipping with insurance. 2-5 business days delivery frame.
International: USPS first class airmail. No insurance. If you need insurance please convo me for the listing - it will be $2 per $100 insured value.
100% satisfaction guaranteed. 100% purchasing price will be refunded if:
1. You convo us for a return within 10 days upon receiving of your purchase.
And 2. You ship the item back within 14 days upon receiving of your purchase.
And 3. Item has to be received in unused, undamaged condition, and in its original packaging.
Shipping charge is non-refundable. Insurance highly recommended, as we will not refund on lost or damaged package. No exceptions.
No refund if:
1. Exceed 14 days after deliver of the purchase.
2. Items were damaged or lost.
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Shipping & policies
Your item will be shipped out within the next 2-5 business days unless otherwise notified. Holidays and weekends are not counted as business days.
VERY IMPORTANT! We ship to the address buyer provided on Etsy receipt. It is buyer's responsibility to provide correct shipping address. If a package is lost in transit or delivered to another person because buyer provides a wrong address, we can not pay for the loss. It is not guaranteed that the insurance company will pay for the loss if buyer provides a wrong address.
It is very important that buyers understand sellers have no control on postal service delivery time. We are not responsible for any packages that have been delayed in transit, including express/expedited/registered packages that have been delayed in transit.
The default shipping method is USPS first class mail. Delivery confirmation and shipping insurance is included for every U.S. domestic shipments. For international shipments, no tracking or delivery confirmation is available if using first class shipping. Other shipping method is available at higher shipping cost. Please contact us if you need extra service or faster shipping before placing an order.
We recommend to purchase INSURANCE for all inaternational orders. For any international order less than $100 the insurance is $2 per order, buyer is responsible for the insurance cost, and buyer has to contact us for adding insurance charge before placing an order. For any international order more than $100 we will buy insurance at no extra cost to buyers. Please allow up to six weeks for international deliveries. Any customs fees or duties owed on international shipment are the responsibility of the recipient.
Please understand sellers have no control over postal service and we can not be responsible for lost or damaged packages. If the package is insured for lost and damage we will initiate the insurance claim and do our part correctly, however it is buyer's responsibility to do buyer's part correctly in order to get the money.
I accept both paypal and credit card via direct check out. Items will be shipped within 2-5 business days after a cleared payment.
Returns & exchanges
I will give full refund minus shipping fee on any item except for chains and wires, if you contact us and send the item back (postmarked) within 7 days after the item is delivered as dated by USPS . No question asked. Item must be returned unworn and in its original condition. No returns after 7 days.
Sorry retail chains and wires can be returned. Unfortunately, due to their nature, many custom order items can not be returned.
Convo us for any other situation.
Convo us here: