All of our items are posted with Royal Mail. We aim to despatch within 1 working day and items purchased before 1pm GMT will normally be sent the same day.
Items to the UK will be sent Royal Mail 48, overseas items will be sent by standard Airmail. Please be aware that items sent airmail can sometimes take 2 - 3 weeks to arrive.
Any applicable customs fees and duty are the sole responsibility of the buyer.
We accept payment by
- Etsy direct checkout - PayPal - If you are local then we are happy for you to collect and pay cash or card.
Please pay promptly, if payment is not received in 3 days then we wil send a reminder, after 7 days we will cancel the transaction.
Returns & exchanges
We will accept returns of items returned within 14 working days of receipt. If you wish to do this then we must be informed in writing or by email within this period, and the goods returned promptly. The method of carriage and any insurance for the item is your responsibility until it arrives with us.
Under the Distance Selling Regulations buyers do have a duty of care towards the products and we would expect that in most cases the item should be received back to us in the same condition that you received it.
The buyer is responsible for all costs of returning the item, unless it is faulty or not as described. A full refund including initial postage will be given upon return of the item purchased.