I will begin working on items as soon as payment is received. Please expect a 7-10 day turn around for orders. Some ready to ship items will arrive in 3-4 business days.
Contact me for prices for overnight shipping, international shipping etc.
All my packages are shipped with delivery confirmation.
Payment is expected at time of purchase. If an order is cancelled by a customer then there will be no refund since all items are custom made to order. If order is cancelled by shop holder then there will be a full refund.
Returns & exchanges
I will issue a refund due to loss of package or damages to packages. If the buyer gives the wrong address no refund will be given. Please make sure your address is correct before placing order.
When ordering monogrammed items please include the first, middle and last name of the child for monogram purposes. UNLESS SPECIFICALLY SPECIFIED all monograms will be done in the traditional sense of first initial, last initial, and middle initial...
If you do not SPECIFICALLY ask the monogram will be done this way and their will be NO REFUND OR REMAKE on the item.
Please include EXACTLY WHAT YOU WANT the item to look like when ordering...if I have your order and cannot reach you I will do the monogram the way that I feel you intended.
Also, I use several fonts that only have upper case lettering....if you want a name in a scroll font in upper and lower case lettering or in just lower case lettering please ask if the font has upper and lower case lettering. Otherwise the item will be monogrammed in the font you select in all upper case letters and their will be no REMAKE or REFUND... I work VERY hard to keep my prices low and to be accommodating to ALL custom orders.
Thank you so much for your consideration and future business.