We take timely shipment of all orders very seriously. If you have a custom product and do not submit or contact us regarding your artwork within 2 weeks of your order date we will refund the cost of the engraving and ship your products non-engraved to you.
These handmade wood USB drive are carefully constructed with a magnet enclosure, ensuring the connectors will stay safe during travel. Pairs fantastically with our Wood/Wooden USB Box Holder!
-Overall size: 2.3" x 0.75" x 0.3"
-Engraving area: 1.625" x 0.75"
-Formatted to work on both Mac and PC computers
**PLEASE NOTE THE FOLLOWING:**
Please do not write engraving requests in your order comments (this includes names, dates, etc). All engraved orders require proper artwork submission.
The link below is a step-by-step guide that provides you a downloadable template and walks you through how to format and submit your artwork. If you are unable to create your own artwork, or would simply prefer to send in a logo or text, please add our Engraving Template Creation Service to your order. If you are ordering multiple engraved USB drives, and would like different artwork engraved on them (and do not want to submit artwork for each one), please be sure to purchase the quantity of template creations necessary. This is a one-time setup fee if you choose to order again in the future. Just be sure to include “Artwork already on file” in your order comments and we will use the artwork we already have for you.
Artwork Formatting/Submission: http://www.photographersupplyco.com/usb-engraving-instructions/
Engraving Template Creation Service: http://etsy.me/182oBvV
Non-engraved items ship next business day. Engraved items can take 3-7 business days. "RUSH ORDER" option ships next business day, assuming proper engraving template received by 5pm CST.
You may also be interested in...
8GB Wood USB: http://etsy.me/1xwRAR7
16GB Wood USB: http://etsy.me/1xwRE3g
Wood USB Box: http://etsy.me/1vosCnx
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Shipping & policies
WE ARE CLOSED 11/26-11/27, 12/25-12/26 and 12/31-1/1.
We ship all non-custom orders within 1 business day via USPS First Class Mail with tracking or FedEx (for larger orders), unless otherwise stated in the listing. Because some orders are shipped in very small boxes we have to put tracking information on the side of the package. This frequently results in packages not being scanned until they are out for delivery. When tracking please note that "Accepted at USPS Origin Sort Facility" does not mean that is the day we shipped your item, that usually means it was shipped a few days prior. Custom items take 3-7 business days to process upon receipt of properly formatted artwork. If artwork is not submitted the day the order is placed there will be a delay in processing. Tracking will be updated at the time of shipment for your convenience.
*While we make every effort to ensure timely shipment and delivery, occasional delivery errors on the part of the courier can happen. Should you have trouble receiving your order after it has been shipped please contact the courier it was shipped through for updates regarding the status or whereabouts of your order. They will be of much more assistance in locating your package and/or providing updates than we are able. If a package is marked as "Delivered" and you have not received it please open a case with USPS as the receiver and proceed through their process until a conclusion has been reached. If any information is needed from us for you to do any of these things we are more than happy to assist in providing you the necessary information.
FILE A CLAIM: https://www.usps.com/help/claims.htm
**IF YOU NEED EXPEDITED SHIPPING, PLEASE SEND A DIRECT MESSAGE. DO NOT INCLUDE ALTERNATE SHIPPING SPEED REQUESTS IN COMMENTS ON THE ORDER.
***Please note that we are not responsible for customs charges or duties levied on international orders by the buyer's country's postal authority. While this is rarely an issue we recommend checking with your local postal authority regarding this prior to ordering. Rejected or unclaimed packages returned to us will not receive a refund for our shipping costs or customized items.
We accept all major credit cards and Etsy Gift cards. If you are ordering any of our products in bulk (25 or more) and need to arrange alternative payment methods, please contact us directly.
Returns & exchanges
Damaged Items: We take great pride in packing everything a little over the top. If for some reason something arrives damaged, please send us a photo of the damaged item and packaging within 7 days of receipt. We will be sure to issue you a refund or replacement, whichever you prefer.
Late Items: All items are shipped via USPS First Class Mail with tracking, unless other arrangements are made prior to shipment. Please request a custom order for any expedited service. We do not accept opened or used product returns for items that are delayed due to carrier transit time.
Custom Orders: All custom orders, including engraving items, are non-refundable.
If you have placed an order with engraving please read through the listing description for the item for instructions on how to properly format and submit artwork. Delay in receiving artwork will result in delayed processing times. Please note that we are closed on weekends and nationally recognized holidays, and that custom orders take up to 7 business days to process.